Returns & Exchanges

At Level 99 Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for all unwashed and unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and attach it securely to your return package.

• 3.
  Ship the Package

  Drop off your package at any authorized courier location; ensure the original tags are intact to avoid processing delays.

• 4.
  Receive Your Refund

  After our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.